Privacy Policy

1. Information We Collect

Information you provide directly

When you submit a contact form, request an estimate, or send us an email, we collect the information you provide. This may include your name, phone number, email address, property address, and a description of the work you are requesting.

Information collected automatically

When you visit our website, we may collect certain technical information automatically, including your IP address, browser type, device type, pages visited, and the referring URL. This data is collected through standard web server logs and third-party analytics tools.

Cookies

Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve its performance. You can configure your browser to refuse cookies, though some features of the site may not function as expected if you do so.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates or services.
• Communicate with you about your project, including confirming appointments and following up on completed work.
• Improve our website and service offerings based on how visitors use the site.
• Comply with legal obligations where applicable.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We use third-party tools to operate this website and process your requests. These may include:

• Analytics providers (such as Google Analytics) that help us understand how visitors interact with our site. These providers may set cookies and collect data according to their own privacy policies.
• Form processing services used to receive and store your contact form submissions.
• Mapping services (such as Google Maps) embedded on our website to display our location.

We are not responsible for the privacy practices of these third parties. We encourage you to review their policies directly.

4. Data Retention

We retain information you submit through contact forms or direct communication for as long as necessary to fulfill the purpose for which it was collected - typically the duration of a service relationship or a reasonable period afterward. Analytics data collected automatically is retained according to the settings of the third-party tools we use.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request that we correct inaccurate information.
• Request that we delete your personal information, subject to legal retention requirements.
• Opt out of any future marketing communications (if applicable).

To exercise any of these rights, contact us at sales@insulationennis.com.

6. Security

We take reasonable steps to protect the information submitted to us. Our website is served over HTTPS, and we limit access to personal data to those who need it to respond to your requests. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have received information from a child under 13, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the revised policy.

9. Contact Us About Privacy

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us directly: